Big Mountain Shuttles

Lauren McLaughlin

3 out of 5 stars★★★☆☆

We hired Big Mountain Shuttles for our wedding weekend, and while Michael was initially very accommodating, especially when expanding transportation to include our Airbnb guests, the execution fell short. We had a clear agreement that each house “captain” would receive a text from the driver when they were on their way. Unfortunately, that process never happened for some attendees. Over 20 guests were stranded at the end of the night without a driver’s contact or any direction. I was surprised after our experience that Big Mountain Shuttles was on the Old Edwards preferred vendor list given the lack of accountability for such an issue. Additionally, Michael strongly recommended adding more shuttles for our ceremony, and several guests still arrived nearly an hour before the start time despite us circling back on arrival windows. I rarely leave negative reviews, but I don’t want other couples to go through the stress we did on their wedding day. I’d recommend future clients to get everything in writing, confirm communication protocols repeatedly, and consider alternative providers.

George Carr

5 out of 5 stars★★★★★

Michael and his team did an amazing job for our wedding in Highlands, NC. Our driver Andrea was fantastic!! Our night was perfectly seamless many thanks to her! Could not recommend them more!! (And communication was great)

Leigh Ellen Gray

5 out of 5 stars★★★★★

Chad and Michael were great to deal with. They were responsive, courteous, and professional. We booked them for a girls night out and were so pleased that someone passed their information to us. Highly recommend them for all your transportation needs, big or small, in the Highlands, NC area!

Adam Johnson

5 out of 5 stars★★★★★

We used Big Mountain Shuttles to take us from the ATL airport to Clayton, GA and we were both incredibly happy with the service. Michael did an excellent job communicating with us before our arrival and made sure every detail was covered. Next time we are looking for any sort of transportation service, Michael will be our first call!

Sarah Garrison

5 out of 5 stars★★★★★

We rented a shuttle for our rehearsal dinner/welcome event for our wedding at Lake Rabun Hotel and the Barn Inn and they did a great job safely picking up and dropping off all of our guests and wedding party. Would highly recommend for anyone searching for transportation vans in the North Georgia area. The vans were clean and new and we could not have asked for more professional drivers. Thank you Mike!